Technoprime Solutions

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PRIVACY POLICY

Introduction

Technoprime Solutions values your privacy and is committed to protecting personal information.

This Privacy Policy explains how Technoprime Solutions collects, uses, stores, and protects information when users access our services including WhatsApp Business API integration, RCS messaging services, and communication platforms.

By using our services, you consent to the practices described in this policy.

Information We Collect

Technoprime Solutions may collect several categories of information.

User Information

This may include:

  • Name
  • Email address
  • Phone number
  • Business name
  • Company registration details
  • Billing information

Device Information

When accessing our website or platform we may collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Usage activity

Cookies

We may use cookies and similar technologies to improve website performance and user experience.

Message Data

When using messaging services we may process:

  • Sender information
  • Recipient numbers
  • Message templates
  • Delivery status

Technoprime Solutions does not access or store message content beyond what is necessary to deliver services.

Purpose of Data Collection

We collect information to:

  • Provide messaging services
  • Enable WhatsApp API and RCS integration
  • Process service requests
  • Improve system performance
  • Provide customer support
  • Comply with legal obligations

Consent for WhatsApp & RCS Data Processing

By using messaging services provided by Technoprime Solutions, users confirm that:

  • They have obtained proper recipient consent (opt-in) before sending messages.
  • They comply with Meta messaging policies and telecom regulations.

Technoprime Solutions processes messaging data only for service delivery purposes.

Legal Basis for Processing

Technoprime Solutions processes data based on:

  • User consent
  • Contractual necessity
  • Legal obligations under Indian law
  • Legitimate business interests

How We Use Collected Data

We may use collected information to:

  • Deliver messaging services
  • Manage user accounts
  • Process billing transactions
  • Improve platform features
  • Prevent fraud or misuse
  • Comply with regulatory requirements

We do not sell personal data to third parties.

Data Retention & Deletion

Technoprime Solutions retains data only as long as necessary to:

  • Provide services
  • Maintain legal compliance
  • Resolve disputes

Users may request deletion of their data by contacting us.

Data Sharing with Third Parties

To provide messaging services we may share data with trusted partners including:

  • Meta Platforms Inc. (WhatsApp services)
  • Google RCS infrastructure
  • Telecom operators
  • Cloud infrastructure providers
  • Payment processing partners

These partners process data in accordance with their respective privacy policies.

Security Measures & Encryption

Technoprime Solutions implements strong security measures including:

  • Secure server infrastructure
  • Encryption protocols
  • Access control systems
  • Network monitoring

While we take reasonable precautions, no digital platform can guarantee absolute security.

Cookies & Tracking Technologies

Our website may use cookies to:

  • Remember user preferences
  • Analyze website performance
  • Improve user experience

Users may disable cookies through browser settings if desired.

Data Transfer & Storage (India-Based)

Data collected by Technoprime Solutions is primarily stored on secure servers located in India or approved cloud environments.

Where cross-border data transfer occurs, it will comply with applicable regulations and security standards.

User Rights

Users have the right to:

  • Access their personal data
  • Request correction of inaccurate data
  • Request deletion of data
  • Withdraw consent for certain processing activities

Requests may be submitted via email.

Policy for Children

Technoprime Solutions services are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children.

Updates to Privacy Policy

Technoprime Solutions may update this Privacy Policy periodically.

Users are encouraged to review this page regularly for updates.

Governing Law (India)

This Privacy Policy shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in Maharashtra, India.

Contact Information

For privacy related inquiries please contact:

Technoprime Solutions

Address:
Flat No 4, Sai Residency
Sharadchandra Pawar Market
Near Viraj Landmark Makhmalabad
Panchvati, Nashik – 422003
Maharashtra, India

Email: technoprimesolutions1@gmail.com
Contact: +91 8421682906